Recognised training is delivered by organisations registered by State/Territory Training Authorities (STAs), in accordance with the Australian Quality Training Framework (AQTF). This unit addresses the impact of the policy and operating environment of vocational education and training on work performance in a training and/or assessment organisation. It enables individuals to place their work role into a context of policy frameworks that guide the operations of the vocational education and training sector at a national, state/territory and organisational level. It also addresses the importance of developing a client-centred approach to work and a collegiate model of work relations.

This unit is one of four units in the TAA04 Training and Assessment Training Package which, collectively, support the outcomes of other units in the Training Package.

Other supporting units are TAAENV402B Foster and promote an inclusive learning culture, TAAENV403B Ensure a healthy and safe learning environment, and TAADES401B Use Training Packages to meet client needs. These units can be grouped together, used separately and/or grouped with other units in the TAA04 Training and Assessment Training Package for teaching/learning and/or assessment purposes.

Application of the Unit

In this unit, all organisations involved in the provision of vocational education and training are referred to generically as a training and/or assessment organisation (refer to the definition provided in the Range Statement). The competency specified in this unit is typically required by those involved directly or indirectly in the provision of training/assessment services in a training and/or assessment organisation.