Communication Workshop - Australia

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Communication Workshop

This workshop is designed for employees who are having difficulty avoiding conflict, understanding different communication styles, communicating ineffectively or not communicating at all.

Your organisation's workshop can include some or all of the following themes. The best type of workshop will contain the necessary topics to create change in the workplace. These will vary and should be tailored to your business.

Other topics can easily be included by our experienced facilitators.

Topics Covered

The role of communication
Communication issues where I work
Communication Models
Rapport
Communication Habits
Communication Styles
Listening Habits
Active Listening
Communicating Assertively
Coping with Defensiveness
Conflict Management
Personality Differences
Writing Reports
Writing Emails
Telephone Techniques

Learning Strategies

Participants are required to receive a pre-brief from their employer prior to attending so that the employee is aware of:

Why they are attending
What communication skills they need to develop
What communication style their employer prefers and
How there employer would like to see them communicating in six months time.

Duration

1-2 days depending on the needs of your organisation.

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